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CLASS LOG
Topic: File Checking Procedures
Dated: April 2, 1995
ICS Larry: ------======ooOoo======------
ICS Larry: Welcome to the File Checking Class! ;)
ICS Larry: ------======ooOoo======------
ICS Larry: .
ICS Larry: ICS policy is that all new uploads must be put through our
ICS Larry: File Checking procedures.
ICS Larry: .
ICS Larry: > File Checking procedures include the following:
ICS Larry: > 1) Test new uploads to make sure it will download correctly.
ICS Larry: > 2) Test new uploads to make sure they will decompress correctly.
ICS Larry: > 3) Test new uploads for virus infection.
ICS Larry: > 4) Test new uploads to see if it functions correctly.
ICS Larry: .
ICS Larry: Greetings Gary ;)
ICS Larry: Gary, we just got started .... welcome ;)
ICS Rich: ?
ICS GaryM: Thank you -- sorry to be late
ICS Larry: Rich, go ahead ;)
ICS Rich: No 4 what if you don't have the programs to test them.?
ICS Rich: I may be early asking
ICS Larry: Rich, yeapers .... we'll work our way to that subject in a bit .....
ICS Rich: OK
ICS Larry: tho, basically, we try to test for functionality "what we can". ;)
ICS Larry: If you can't test it ... well, some folks put a little "disclaimer notice" within the ...
ICS Larry: file description, saying something like "Librarian Notice: Functionality testing wasn't ...
ICS Larry: done on this file. ;)
FUBIE ROB: !
ICS Larry: Also, some of your supervisors might have a "preference" on that wording. ;)
ICS Larry: Rob .. go ahead ;)
FUBIE ROB: If the companies would simply give us copies of all their commercial software, it'd be no problem :):)
ICS Larry: Lol!! I'm gona include that in my next class writeup! Good idea ;)
ICS Larry: Anyways, onwards .... ;)
ICS Larry: .
ICS Larry: > Recommended reading material .......
ICS Larry: .
ICS Larry: If possible, please download, print-out and read through the following
ICS Larry: training manuals that are available inside the Fatdome's "Company
ICS Larry: Support Library":
ICS Larry: .
ICS Larry: > Dated 5/03: Information - Virus Checking
ICS Larry: > Dated 5/03: Training #1 - File/Library
ICS Larry: .
ICS Larry: Why File Checking must be done .....
ICS Larry: .
ICS Larry: > 1) To provide AOL customers a measure of assurance that the
ICS Larry: available files will download and operate correctly.
ICS Larry: .
ICS Larry: > 2) To provide AOL customers a measure of protection that the
ICS Larry: available files are virus free.
ICS Larry: .
ICS Larry: Any questions so far?
ICS Terry: No
ICS Larry: Okay, here we go ....
ICS Larry: .
ICS Larry: STEP #1: Download Testing procedures.
ICS Larry: .
ICS Larry: All new uploads must be tested to make sure they can be correctly
ICS Larry: downloaded.
ICS Larry: .
ICS Larry: Important Note: If the file is in a compressed format (PKZip,
ICS Larry: Stuffit, etc), I highly recommend you DO NOT use the AOL "auto
ICS Larry: decompress" feature, as you will want to do Virus Checking on any
ICS Larry: compressed file BEFORE you actually decompress it. ;)
ICS Larry: .
ICS Larry: If the compressed file passes the Downloading Test AND the
ICS Larry: compressed file passes the Virus Checking test, THEN you will
ICS Larry: need to go back and do the Downloading Test again WITH the
ICS Larry: AOL "auto decompress" feature enabled.
ICS Larry: .
ICS Larry: Reason for that .... with all the new and strange virus's, I wouldn't recommend
ICS Larry: using "Auto Extract after log off". How knows what some of these new virus might
ICS Larry: be capable of doing during "extraction". ;/
ICS Larry: Questions about any of that so far?
FUBIE ROB: no
ICS Larry: Okay, onwards ;)
ICS Larry: .
ICS Larry: STEP #2: Virus Checking procedures.
ICS Larry: .
ICS Larry: After a file has passed the Download Testing, you will need to do
ICS Larry: Virus Checking. To do this testing we MUST all use the Virus
ICS Larry: Checking application that has been approved by ICS.
ICS Larry: .
ICS Larry: > For PC Users: We Virus Check using the most current version of
ICS Larry: McAfee SCAN.
ICS Larry: .
ICS Larry: > For MAC Users: We Virus Check using the most current version
ICS Larry: of Disinfectant.
ICS Larry: .
ICS Larry: Hi there Gary ;) Welcome
ICS Larry: Btw ... if anybody missed the beginning part of the class
ICS Gary: Hi there, Larry... just throught I'd wander in for a few while I can :)
ICS Larry: I'll have a "log" available afterwards, in the "Company Support Library". ;)
ICS Larry: .
ICS Larry: STEP #3: Decompression Testing procedures.
ICS Larry: .
ICS Larry: All files that are in a compressed file format (PKZip, Stuffit, etc)
ICS Larry: must be tested to make sure the file will decompress correctly
ICS Larry: using AOL's "auto decompress" feature (for PC's thats PKZip v1).
ICS Larry: .
ICS Larry: Files that are compressed using PKZip v2.04 must also be tested
ICS Larry: to ensure they will decompress correctly (using PKUnZip), and
ICS Larry: you'll also need to include a "Warning" notice within the File
ICS Larry: Description.
ICS Larry: .
ICS Larry: <-- Forgot the exact wording for the PKZip v2.04 "notice" ;)
ICS Larry: Tho! Its included in the "Software Library" log from yesterday. ;)
ICS Larry: .
ICS Larry: STEP #4: Virus Checking (again!) ;)
ICS Larry: .
ICS Larry: After you have decompressed the downloaded file, you will again
ICS Larry: need to do Virus Checking, to ensure that the individual
ICS Larry: decompressed files are virus free.
ICS Larry: .
ICS Larry: If any of the decompressed files are (for PC users) .BAT files, you
ICS Larry: will also need to view them (but dang it, don't RUN them yet!!). ;)
ICS Larry: We do this to make sure the .BAT files contain no disasterious
ICS Larry: type commands (like FORMAT C:).
ICS Larry: .
ICS Larry: > Misc info about Virus Checking.
ICS Larry: .
ICS Larry: If you find a file that does have a virus, or is even suspected of having
ICS Larry: a virus .....
ICS Larry: 1) Do not release the file from the hidden library!
ICS Larry: 2) Contact your IC Supervisor at once.
ICS Larry: .
ICS Larry: In a nutshell, you want to let your IC Supervisor do the dirty work
ICS Larry: whenever a file is suspected of being infected. ;)
ICS Larry: .
ICS Larry: Any questions so far?
ICS GaryM: ?
FUBIE ROB: <----likes to see Alice dirty
FUBIE ROB: er...I mean..:)
ICS Larry: Gary, go ahead please ;)
ICS Larry: Rob, lol! 0:)
ICS GaryM: I am curious --- how do us backward PC/Windows users check MAC files???
ICS Larry: <-- Wayne was my "Super", he was really good at taking care of the "dirty" work ;)
ICS Larry: Gary - Good question! Here's the scoop on what I'd recommend ....
ICS Rich: I use a Mac :)
ICS Rich: and a PC
ICS Larry: 1) When you get a new upload that isn't compatable with your computer ....
ICS Larry: 2) Contact your Supervisor. They'll arrange to have somebody check the file. ;)
ICS Larry: They'll usually ask you to "move" the file to the fatdome's software library .....
ICS Larry: or something like that at least. ;)
ICS GaryM: Thanks.
ICS Larry: Gary ... that answer your question?
ICS GaryM: Yup :))
ICS Larry: Okay ;) Onwards team .....
ICS Larry: .
ICS Larry: STEP #5: Test program to see if it functions correctly.
ICS Larry: .
ICS Larry: This test procedure is a bit "if-ish". If your not familar with the
ICS Larry: program (ie: its a WordPerfect Add-On, and you don't have
ICS Larry: WordPerfect), its pretty hard to test! ;)
ICS Larry: .
ICS Larry: My best recommendation would be to test any "executable" type
ICS Larry: program to see if it will at least run. If you have troubles running
ICS Larry: the program using the supplied documentation, then its more than
ICS Larry: likely that other AOL customers will have the same problem.
ICS Larry: .
ICS Larry: In those cases, I'd highly recommend contacting the Uploader to
ICS Larry: check if there might of been in error in the program (or in the
ICS Larry: uploading of the program), or if there's any addition "doc" files that
ICS Larry: should of been included in the upload.
ICS Larry: .
ICS Larry: If additional "doc" files are needed -- You will need to either include
ICS Larry: them in the File Description -or- have the uploader re-upload the
ICS Larry: program so that it includes the complete "docs".
ICS Larry: .
ICS Larry: Also, if there's really no possible way for you to test the functionality of a program ...
ICS Larry: you might want to contact your Supervisor, and see if they know anybody that can ...
ICS Larry: test the file for you.
ICS Larry: .
ICS Larry: Any questions? ;)
FUBIE ROB: yes
ICS Gary: ?
ICS Rich: ?
ICS Larry: Rob, go ahead please
ICS Terry: no
FUBIE ROB: Would it be a gross error for us to contact the company and tell them that we can't check the
FUBIE ROB: files for functionality...cause we don't have the software...and could they check it...?
ICS Larry: Hmm, if you have Co rep's like some I've worked with ... hehe ...
ICS Larry: they'll probably never test it, and just say "Yeap, its ok!" ;)
FUBIE ROB: Macromedia...for example...the damn software would cost $5,000 to check their files!
ICS Larry: Thus, I'd recommend not getting them involved in testing .... tho! Here's where that ....
ICS Larry: good tip comes in ..... you might wanta ask if they could send you a "preview" type ...
ICS Larry: copy of the program, so you could do your testing. 0;)
FUBIE ROB: Ah :) Like an NFR...not for resale :)
FUBIE ROB: Okay :)
ICS Larry: Or, again, just ask your supervisor if somebody can test it.
ICS Larry: Gary - Go ahead please ;)
ICS Gary: Rob essentially asked the same Q -- I thought it was the co's responsibility to check
ICS Gary: all files and file descriptions
ICS Gary: I get oks from mine before doing any releases.
ICS Gary: /ga
ICS Larry: Nopers, its our job to do the "file checking" .... and when we find a program that doesn't
ICS GaryM: !
ICS Larry: seem to work correctly, then we need to contact the Co Rep .....
ICS Larry: In a "Nutshell", if YOU have troubles with a file, then its more than likely that ....
ICS Larry: customers will also .... which means (tada!), you'll be getting LOTS of ...
ICS Larry: "Ask the Staff" emails ;)
ICS Larry: Tho, about "File Descriptions" ....
ICS Gary: Most of mine are either graphic files which are checkable or addons to co's proggs
ICS Larry: Yes, the Co Reps are to do the "file desciptions". ;)
ICS Larry: Gary ... if they're graphic files (etc), they aren't "executables" .....
ICS Gary: gotcha!
ICS Larry: so actually, you wouldn't need to test them .... but you MUST do your ...
ICS Larry: virus scanning. ;)
ICS Larry: Rich, Go ahead please ;)
ICS Rich: I have none of the programs, what do you think would be the best thing for me to do?
ICS Larry: Rich, hmmm .... thats a tough one ;/ Guess I'd ask .....
ICS Larry: Rich ... have the customers been using the "Ask the Staff" (email) alot?
ICS Larry: (ie - to send in complaints that the files weren't working)
ICS Rich: Not to much
ICS Larry: Okay, probably nothing to worry about in that case. But, if you do start getting
ICS Rich: Some, mostly about how to download etc.
ICS Larry: some "ask the staff" email containing complaints that the files don't work ...
ICS Larry: then you'll need to talk with your Supervisor, to work out some way to test the files. ;)
ICS Rich: OK thanks ga
ICS Larry: Any other questions?
ICS Larry: Okay, onwards .... ;)
ICS Larry: .
ICS Larry: > How File Checking fits into the process of releasing a file.
ICS Larry: .
ICS Larry: Here's a semi "walkthru" on the process of releasing a new upload
ICS Larry: into a forum's public library .....
ICS Larry: .
ICS Larry: Step #1: You find a new upload in your hidden library! ;)
ICS Larry: .
ICS Larry: Step #2: 1st determine if this is a file that the Co. Rep would like
ICS Larry: to have in their library (many times you'll find that Rep's don't want
ICS Larry: certain "customer uploads" released in the library - so its a good
ICS Larry: idea to check first, before doing all your testing). ;)
ICS Larry: .
ICS Larry: Step #3: Do your download testing. If its a compressed file, also
ICS Larry: do virus checking on the compress file BEFORE you actually
ICS Larry: decompress it.
ICS Larry: .
ICS Larry: Step #4: If its a compressed file, do your decompression testing.
ICS Larry: .
ICS Larry: Step #5: Do Virus Checking on all decompressed files, and view
ICS Larry: and .BAT files to check for "killer" commands.
ICS Larry: .
ICS Larry: Step #6: That completes the File Checking process, now you'll
ICS Larry: need to use the "PC File Name" guidelines, and fix up the File
ICS Larry: Description. (note - this topic is covered in another class). ;)
ICS Larry: .
ICS Larry: Step #7: The file is ready to release! Congrats! ;)
ICS Larry: .
ICS Larry: Sounds simple, right? ;)
ICS Larry: Any questions about all that?
ICS Rich: Not when you have files over 1meg
ICS Larry: Ouch, thats a big download! Hmm, for those big downloads ....
ICS Rich: BTW that's ziped
ICS Larry: Rich ... you might want to actually install a anti-virus "Shield" type program ...
ICS Larry: Rich ... and use "Auto extact" feature on the download, then do virus scanning.
ICS Rich: OK will do, thanks
ICS Larry: (ie - instead of downloading once with "auto" off, then download a second time ...
ICS Larry: okay ;) You get the idea ;)
ICS Larry: Greetings Doobie ;)
ICS Doobie: Hi. Sorry I'm late.
ICS Rich: I use macfee
ICS Larry: Doobie - Btw, they will be a "log" in the fatdome's "company support library" ;)
ICS Larry: ack! typo alert ... "They" = "there" ;)
ICS Larry: Onwards ;)
ICS Larry: .
ICS Larry: > Addtional notes to protect your computer from virus ....
ICS Larry: .
ICS Larry: Again, I would like to stress that you all please download, print-out
ICS Larry: and read through the following training manuals that are available
ICS Larry: inside the Fatdome's "Company Support Library":
ICS Larry: .
ICS Larry: > Dated 5/03: Information - Virus Checking
ICS Larry: > Dated 5/03: Training #1 - File/Library
ICS Larry: .
ICS Larry: These files contain some EXCELLENT information on methods to
ICS Larry: ensure your computer doesn't get infected from a virus.
ICS Larry: .
ICS Larry: And, heck! Thats the last macro for the "File checking" part ;)
ICS Larry: Before we move to "message board tools" info .... any questions about ...
ICS Larry: file checking still?
ICS Terry: none :)
FUBIE ROB: No...but I did cut and paste the Alice comment to Alice :) heheheh
ICS Larry: Heh! :::marking down A's for everybody::: ;)
ICS Larry: Rob :X Ack, this is yet another log I'm gona have to doctor before releasing! ;)
FUBIE ROB: <g>